Benjamin Wild Films
Last updated: 9 October 2026

1. Who we are

Benjamin Wild Films provides professional wedding videography services in the United Kingdom.

Website: https://www.benjaminwildweddings.com
Email: ben@benjaminwildweddings.com

For questions about how your personal information is handled, please contact us using the email address above.

2. Information we collect

When you contact us or enquire about our services, we may collect:

• Your name, email address and telephone number.

• Your wedding date, venue and location.

• Your preferred wedding film package.

• Details you include in messages or enquiry forms.

• Booking, contractual and payment information if you become a client.

Our website may also collect technical information, such as IP addresses and information about how visitors use the site, through Wix and any enabled analytics or advertising technologies.

3. How we collect information

We receive personal information when you:

• Submit an enquiry through our website.

• Complete a Facebook or Instagram enquiry form.

• Contact us by email or other communication channels.

• Make a booking or enter into a contract with us.

Information submitted through our website may be stored in Wix Contacts or CRM and sent to our business email. Information submitted through Meta enquiry forms is processed through Meta's services.

4. How we use your information

We use personal information to:

• Respond to enquiries and check wedding date availability.

• Provide wedding film package information and quotations.

• Communicate with you about a potential or confirmed booking.

• Deliver contracted wedding videography services.

• Maintain appropriate business and financial records.

• Manage and improve our website and services, where permitted.

We do not add you to unrelated promotional mailing lists simply because you submit a wedding enquiry.

5. Our legal basis for using your information

Under UK data protection law, we rely on the following legal bases where appropriate:

Contract or steps before entering a contract: To respond to your request for a quotation, discuss availability and manage your booking.

Legal obligation: To maintain records required by applicable tax and accounting laws.

Legitimate interests: To manage our business, respond to relevant correspondence and protect our services, where those interests are not overridden by your rights.

Consent: Where consent is required, including for certain optional website tracking technologies or marketing communications.

6. How long we keep your information

If you enquire but do not make a booking, we normally retain your enquiry information for 12 months after our last contact, after which it will be securely deleted or anonymised unless there is a legitimate reason to retain it longer.

For confirmed bookings, contracts, payment records and other relevant business information, we retain records for as long as reasonably necessary to deliver our services, meet legal obligations and resolve potential disputes.

7. Who we share information with

We use third-party service providers to operate our business, including:

• Wix, for website hosting, forms and contact management.

• Meta, for Facebook and Instagram advertising and enquiry forms.

• Our business email provider, for communications.

Other service providers may be involved when necessary to manage bookings, payments or deliver contracted services.

We do not sell your personal information.

Some service providers may process information outside the United Kingdom. Where applicable, international transfers must be covered by appropriate data protection safeguards.

8. Cookies and website analytics

Our website uses technologies necessary for its operation and may use optional analytics or advertising cookies.

Where legally required, we will ask for your consent before using non-essential cookies. You can manage applicable preferences through our website's cookie controls.

9. Your data protection rights

Depending on the circumstances, you may have the right to:

• Request access to personal information we hold about you.

• Ask us to correct inaccurate information.

• Request deletion of your information.

• Restrict or object to certain uses of your information.

• Request transfer of your information where applicable.

• Withdraw consent where processing relies on consent.

To exercise your rights, contact ben@benjaminwildweddings.com.

You also have the right to complain to the Information Commissioner's Office (ICO) at https://ico.org.uk.

10. Changes to this policy

We may update this privacy policy when our services, systems or legal obligations change. The latest version will be published on our website with its updated date.